FAQ

Frequently Asked Questions

What Are You Looking For?

What is the electrical power and voltage of the machine?

Max Power:2200W Voltage: 220V 60HZ 110V 50HZ

How do we change the language of the machine? Can the machine support the language of our o

Certainly, Our engineers will set different languages for customers on the machine according to different countries. So dont worry.

The machine accept which payment equipment and systems?

Game currency or coin device,paper currency device,credit card device and online payment system.

What is the background management status of the machine?

1.The owner of the machine can change the price of popcorn through his mobile phone and know the number of popcorn sold. 2.When lack of cups or dried corn, the background will send a message to remind the owner. 3.One background can manage multiple ma

Which countries are most popcorn machines exported to?

Europe, the Middle East, the United States and other places.

What is the warranty period of the machine?

The whole machine is guaranteed for one year.And the vulnerable parts of the machine will be sent.

How to protect after-sales problems?

Our after-sales service is online 24 hours a day, and technicians provide professional video technical guidance to customers through WeChat, WhatsApp and other chat software to ensure that you have no worries about after-sales.

What services can we provide?

Accept Delivery term:FOB,CFR,CIF,EXW,DDP,DDU,Express Delivery; Accepted Payment Currency:USD,EUR,HKD,CNY and so on. Accepted Payment Type: T/T. Union,Cash,Escrow and so on.

Would you do OEM ? May have our brand / logo on the product?

Of course.We can make your brand name or logo on the product as your request.

Where is your factory located in ? How can I visit there?

Our factory is located in Guangzhou City, Guangdong Province. Welcome to visit us!

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12 years factory and International marketing experiences .
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Cindy Wu

Founder of CEO

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